General Mills’ AI Digital Transformation Journey

Food Service News

General Mills undergoes a comprehensive digital transformation, leveraging data and technology to enhance customer experiences and adapt to changing market dynamics.

Driving Business Agility and Innovation

Chief Digital and Technology Officer Jaime Montemayor leads the charge, focusing on agility, innovation, and alignment between technology and business objectives.

Key Pillars of Transformation

The transformation program encompasses cloud migration, API-based architecture, talent development, agile ways of working, and an evolved operating model for enhanced governance and connectivity.

Strengthening Talent and Technology Foundations

General Mills invests in talent development, expanding its data science capabilities, and embracing emerging technologies like AI and machine learning to drive operational efficiency and customer-centricity.

Embracing AI for Growth

General Mills embraces generative AI, establishing governance structures and rolling out tools like MillsChat, an internal chatbot, to enhance collaboration and decision-making across the organization.

Future Outlook

Montemayor emphasizes the company’s readiness for future growth, highlighting ongoing efforts to drive alignment on strategic initiatives, scale the product operating model, and further develop AI capabilities.

General Mills undergoes a comprehensive digital transformation, leveraging data and technology to enhance customer experiences and adapt to changing market dynamics.

Driving Business Agility and Innovation

Chief Digital and Technology Officer Jaime Montemayor leads the charge, focusing on agility, innovation, and alignment between technology and business objectives.

Key Pillars of Transformation

The transformation program encompasses cloud migration, API-based architecture, talent development, agile ways of working, and an evolved operating model for enhanced governance and connectivity.

Strengthening Talent and Technology Foundations

General Mills invests in talent development, expanding its data science capabilities, and embracing emerging technologies like AI and machine learning to drive operational efficiency and customer-centricity.

Embracing AI for Growth

General Mills embraces generative AI, establishing governance structures and rolling out tools like MillsChat, an internal chatbot, to enhance collaboration and decision-making across the organization.

Future Outlook

Montemayor emphasizes the company’s readiness for future growth, highlighting ongoing efforts to drive alignment on strategic initiatives, scale the product operating model, and further develop AI capabilities.

Related: General Mills Faces Class Action Law Suit