Aramark’s Pioneering Initiative In Patient Nutrition Care


Revolutionizing Hospital Nutrition: Aramark’s Telehealth Initiative Merges Dietetics and Technology

Aramark, a leading employer of Registered Dietitians in the U.S., has unveiled a trailblazing program aimed at digitally connecting hospital patients with clinical nutrition services. This innovative venture, utilizing cloud-based technologies, marks a significant advancement in telehealth applications within the healthcare sector.

A Leap in Healthcare: Aramark Partners with Teladoc Health®

Under this pioneering initiative, set to transform patient care, Aramark has forged a first-of-its-kind technology service agreement with Teladoc Health. This collaboration will enable hospitals to access cutting-edge communication technologies, integrating Teladoc Health’s Solo platform with Microsoft Teams. The flexibility of this program also allows its integration with existing telehealth platforms in hospitals, provided they have a clinical nutrition service agreement with Aramark.

Empowering Patients and Dietitians Alike

Bart Kaericher, President and CEO of Aramark Healthcare+, expressed his enthusiasm for the program, highlighting its potential to bridge gaps in care for vulnerable patients in underserved areas. By overcoming barriers such as technological limitations and geographical constraints, the program ensures more inclusive and effective healthcare delivery.

Navigating Regulatory Compliance and Enhancing Accessibility

Aramark’s telehealth program meticulously adheres to state regulations, ensuring patient privacy and compliance with payer requirements. Participating hospitals will benefit from a comprehensive medical nutrition therapy program, supported by trained clinical dietitians, Teladoc’s advanced equipment, and robust technical support.

Addressing Dietitian Shortages with Innovative Solutions

The program is particularly beneficial for rural hospitals facing clinical dietitian shortages. It facilitates remote consultations, allowing Aramark’s state-licensed clinical dietitians to connect with inpatients, irrespective of the distance. This approach also aids in attracting more dietitians, offering them the flexibility to serve a broader range of clients within their licensed states.

Case Study: Success at University Medical Center, Lubbock

A shining example of the program’s impact was observed at the University Medical Center in Lubbock, Texas. Here, Aramark successfully implemented the program, enabling a pediatric dietitian to continue her vital role in patient care remotely. Jeff Hill, Senior Vice President of Support Services and Government Relations at UMC Lubbock, praised the program for its role in retaining hard-to-recruit dietitians and maintaining high-quality patient care.

About Aramark Healthcare+

Aramark Healthcare+ excels in providing bespoke food services, environmental services, and facilities management solutions to over 600 healthcare facilities in the U.S. The organization’s commitment to improving patient outcomes is evident through its integration of hospitality, science, and culinary expertise. Their dedication is further reflected in their participation in numerous prestigious lists recognizing corporate responsibility and diversity.